Frequently asked questions

Many high-risk food businesses are legally required to have one. We can help determine your obligations and develop a program tailored to your operations.

Yes. We conduct pre-audit assessments, identify compliance gaps and help implement corrective actions before your official audit.

Yes. We guide businesses through the entire certification process, from gap analysis to audit readiness.

Yes. We deliver customised food safety training on-site, online or at your workplace.

We provide services throughout New South Wales, Victoria, Queensland and Western Australia, with selected consulting and online training available across Australia.

An auditor approved by the relevant state regulator. Hospo Safe Solution is an Approved Regulatory Food Safety Auditor with the NSW Food Authority and the Victoria, Queensland and Western Australia Departments of Health.

Required corrective actions are documented in the audit report, and we verify them once completed so your compliance is confirmed.

Yes. A kitchen compliance audit identifies gaps against Australian Food Safety Standards so they can be fixed before an inspection.

An Environmental Health Officer checks your premises, food handling, temperatures, cleaning and records, and may ask to see your Food Safety Supervisor certificate and food safety program. We help you prepare for exactly that.

Scores by area, photos of non-compliances, the required corrective actions and a date for verification.

Many retail and food service customers require HACCP certification or an audited food safety program from their suppliers. We help you work out what your customers expect and build to that.

Yes. We develop and test recall procedures, including mock recalls, so your team knows exactly what to do.

Yes. Storage, transport and distribution businesses need traceability, temperature control and approved supplier systems too.

Yes. Allergen management and food labelling compliance are part of our hospitality services.

In New South Wales, many retail food businesses that handle potentially hazardous ready-to-eat food must appoint a certified Food Safety Supervisor. We can train yours or confirm what applies to your business.

Yes. We audit against the brand manual and scoring alongside Australian food safety requirements, and report in the format your franchisor uses.

Yes. We audit across New South Wales, Victoria, Queensland and Western Australia with consistent scoring across the network.

You receive a clear corrective action list. We can coach the store and verify the fixes on a follow-up visit.

Participants receive a record of completion for each program, and training records are provided in a format that can be kept with your food safety program for audit.

Most programs run from two hours to a full day, depending on the topic and the group. Custom workplace training is scoped to fit your roster.

From one-on-one Food Safety Supervisor coaching to whole-team workshops across multiple sites.

No. Many clients start at an assessment or at audit preparation. We scope the engagement to where your business is today.

The owner or manager at consultation and assessment, your Food Safety Supervisor or QA lead through development and implementation, and the whole team for training.

Scheduled reviews, refresher training and a phone call when something changes, as much or as little as you need.

Yes. An opening compliance review covers registration, set-up and the documents you need before you start trading.